OUR SERVICES
JDM are more than just a supply chain partner. We manage the sales and service lifecycle end to end. With world class distribution facilities including a state of the art distribution facility (with real time tracking, monitoring and direct shipment facilities) we provide our brand partners with the logistics infrastructure to support growth.
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Our retail, and etail, partners enjoy an unparalleled level of service, including dedicated account management, training, merchandising and category management services. Taking ownership of sell through instore, we will work closely with your category team to develop bespoke sell through initiatives that deliver real results.
OUR LOGISTICS CAPABILITIES | INVENTORY MANAGEMENT
Our suppliers span the globe. Our freight and transport network ensures we are able to manage incoterms that work best for our brand partners. With logistics facilities in Ireland and Mainland China, we are able to work on the best model to support growth.
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Our HQ is located just outside Dublin, in Bray County Wicklow, and is attached to our state of the art warehouse and distribution facility. Our warehouse management system provides real-time data on stock availability, turn and demand planning to ensure product availability at all times.
Shipments are scanned using serial numbers to track orders and manage returns. In addition to store level deliveries, our system now manages direct shipment to consumers as retail and retail partners look for flexibility on stock holding and scaling their offer without the investment.
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DATA ANALYTICS | THE NUMBERS
At JDM Products we continuously invest our in our IT and partner reporting capabilities. We provide our brand partners with bespoke real time reports on product sell-in and stock holding.
We also provide batch FTP retail reports on sell thru and stockholding daily if required. Our customers have the ability to integrate with our ordering system via EDI which enables instant upload of orders and same day dispatch.
Our customer portal (login on home page) enhances our customer experience by providing a platform to place orders, track shipments, access copy Pod’s, invoices and process customer returns.
SALES MANAGEMENT | NEW BUSINESS
At JDM we have a strong regional sales team, in the UK, the Republic of Ireland and as of 2022, 5 additional EU countries, who provide on the ground support for our retail accounts. With over 3000 active trading accounts covering all major verticals, JDM delivers a strong regional footprint for our brand partners. We also have a dedicated new business development team who look for opportunities in non-traditional markets and work on brand-specific goals and objectives.
TELE SALES | ACCOUNT MANAGEMENT
Our internal Telesales Team and Account Managers provide win-win outcomes to our customers. We only succeed when our customers succeed.
JDM’s highly experienced team are responsible for all aspects of building, managing and maintaining our customer's relationships, offering the highest level of customer service, product knowledge and professional sales advice through our phone, email and marketing channels.
Our team strive to bring maximum value and sales growth to our customers, but most importantly understand their business needs to ensure the highest standard of service is provided.
ADDED VALUE | TRAINING
Managing the sell-through numbers closely we are able to identify where training is needed the most. With the team’s field-based in the UK and Ireland, we cover stores nationwide. In addition to store level training, we regularly organise and deliver group training and motivational exercises on a regional or national basis.
ADDED VALUE | MERCHANDISING
We don't just move boxes! The real difference begins once the stock hits stores - with an in house category management team, we look to educate consumers at the point of sale and drive product attachment sales. Click (left and right) to view some of our latest in-store brand executions.
ADDED VALUE | EVENTS
JDM work closely with brand partners on supporting events to raise brand awareness and engage with our consumers. Whether the events are external, trade shows - B2B, or consumer events, B2C, we professionally represent and educate people on the brands we represent and the value that they bring.
SOCIAL MEDIA | DIGITAL MARKETING
With social media becoming increasingly popular it is vital to have a social media presence! With a strong national following, our Social Media platforms are updated daily to reflect the latest news, events and competitions from our brand partners. Connecting directly with consumers via Facebook, Twitter, Instagram and YouTube, we have far greater control over the content and the messages that we share with consumers.
